Welcome to Creations by Grayson. By accessing or purchasing from our store, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. General Overview
Creations by Grayson designs and sells custom apparel, including t-shirts, hoodies, and other personalized items. Each product is made to order. By purchasing from our shop, you acknowledge that you have read, understood, and agreed to these terms.
2. Custom Orders
All products are custom made based on the design, color, and size selected at checkout. Please review all information carefully before confirming your order. Once an order is placed, it cannot be modified, canceled, or refunded.
3. Pricing & Payment
- All prices are listed in U.S. dollars (USD) and are subject to change without notice.
- Payments are processed securely through third-party providers (e.g., PayPal, Stripe).
- Orders are not processed until full payment has been received and verified.
4. Shipping & Delivery
- Processing time is typically 5–7 business days before shipment.
- Delivery time depends on the selected shipping method and carrier.
- Creations by Grayson is not responsible for delays, lost, or stolen packages once shipped.
- Customers are responsible for providing an accurate shipping address.
Refer to our Shipping & Delivery Policy for full details.
5. Returns & Refunds
Because each product is custom made, all sales are final.
We do not accept returns, exchanges, or refunds unless there is a verified error on our part (such as a misprint or wrong item).
Refer to our Returns & Refunds Policy for full details.
6. Intellectual Property
All designs, logos, and artwork featured on this website are the exclusive property of Creations by Grayson. You may not copy, reproduce, or use any content without prior written consent.
7. Customer Conduct
By using our site, you agree not to:
- Misuse the website or interfere with its operation.
- Attempt to copy, reverse-engineer, or resell any part of our website or designs.
- Use any product or design for unlawful purposes.
We reserve the right to refuse service to anyone who violates these terms.
8. Limitation of Liability
Creations by Grayson is not liable for any indirect, incidental, or consequential damages arising from product use, delays, or site errors. Maximum liability shall not exceed the cost of your order.
9. Privacy
Your information is handled according to our Privacy Policy. By purchasing from us, you consent to the collection and use of your data as described in that policy.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the revised effective date. Continued use of our site means you accept the updated terms.
11. Contact Information
If you have questions about these Terms and Conditions, please contact us at:
📧[email protected]