At Creations by Grayson, your privacy matters. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect only the information necessary to process your order and improve your shopping experience, including:
- Personal Information: name, shipping/billing address, email address, and phone number.
- Payment Information: processed securely through trusted third-party payment providers (e.g., PayPal, Stripe). We do not store or have access to your full credit card details.
- Device Information: such as IP address, browser type, and operating system for analytics and security purposes.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Communicate updates about your purchase (order confirmations, shipping notifications).
- Respond to customer service requests or inquiries.
- Improve our website and product offerings.
- Send promotional messages or updates (only if you opt in).
3. Information Sharing
We do not sell, rent, or trade your personal information.
We may share limited data with trusted third parties only for essential services, such as:
- Payment processing (e.g., PayPal, Stripe)
- Shipping carriers (e.g., USPS, UPS, FedEx)
- Website analytics (e.g., Google Analytics)
Each partner follows strict data protection practices.
4. Data Security
We use secure servers, SSL encryption, and limited access protocols to keep your data safe. Your personal information is accessible only to authorized personnel who need it to process your order.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and track anonymous analytics. You may disable cookies in your browser settings, but some site features may not function properly.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Correct or update your information.
- Request deletion of your data (except for legally required retention).
- Opt out of marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:
📧 [email protected]
📍 Creations by Grayson